Accessibility Statement
Laurel Property Services
Effective Date: 01/01/2026
1. Our Commitment
Laurel Property Services is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to enhance usability across our website.
2. Standards We Aim to Meet
We aim to make our website as accessible as possible by following best practices and guidance set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, where reasonably practicable.
3. Measures to Support Accessibility
We take the following measures to ensure accessibility:
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Use of clear, simple language across our content
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Consistent navigation and page structure
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Sufficient colour contrast between text and background
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Images include descriptive alternative text where appropriate
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Website is designed to be usable on different devices and screen sizes
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Compatibility with commonly used assistive technologies and screen readers
4. Ongoing Improvements
We recognise that accessibility is an ongoing process. We regularly review our website and content to identify and fix accessibility issues and to improve overall usability.
5. Known Limitations
While we strive to ensure full accessibility, some parts of the website may not yet be fully optimised. For example:
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Some older content or images may not have complete alternative text
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Certain third-party tools or integrations may not fully meet accessibility standards
We are actively working to address these areas.
6. Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:
Laurel Property Services
Email: info@laurelpropertyservices.co.uk
We aim to respond to accessibility enquiries promptly and will do our best to provide the information you need in an accessible format.
7. Enforcement Procedure
If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for further guidance.
8. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect improvements or changes to our website. Updates will be posted on this page with a revised effective date.